The plumbing answering service that books the job.
An AI front desk built from your own website: your prices, your ZIPs, your hours. Paste it in and chat with yours in about a minute.
About a minute
No card
Contacts no customer
cedar-row.amfionhq.com
CEDAR ROWPlumbing & AirServicesAreasAbout(754) 351-4706Book a plumber
Services & pricing
Plumbing Service CallDiagnosis and a flat price before any work$89
Drain CleaningOne sink, tub, shower or floor drain$175
Water Heater Flush & CheckTank flush and safety check$149
Faucet or Fixture RepairFinal price confirmed on sitefrom $125
AC Tune-Up90 minutes, all brands$129
Water Heater ReplacementQuoted after a visitCall us
Office hours
Mon to Fri
7:30 AM to 5:30 PM
Saturday
8:00 AM to 1:00 PM
Sunday
Closed
Areas we serve
Fort Lauderdale and nearby: ZIP codes starting 333 and 330.
Emergency?Burst pipe or flooding, call (754) 351-4706. Smell gas? Get outside and call the gas company.
Common questions
Do you charge to come out?
Is the service call credited to the repair?
My water heater is leaking. What should I do?
Do you replace water heaters?
What areas do you serve?
Show 9 more
amfionhq.com/try/pro1.7c1e…
Cedar Row Plumbing & AirLive previewLearned from cedar-row.amfionhq.com
Prices from your site
ServicePriceMin
Plumbing Service Callcredited toward the repair$8960
Drain Cleaningmain sewer lines quoted apart$17560
Water Heater Flush & Checkprice from your site$14960
Faucet or Fixture Repairquoted as a starting pricefrom$12560
AC Tune-Upprice from your site$12990
Water Heater Replacementnever booked · callback requestCallback·
Service area ZIP prefixes
333··330··+ ZIP
Outside these ZIPs: a request for your team, never booked.
Booking hours
Mon to Fri7:30 to 5:30
Saturday8:00 to 1:00
SundayOff
Plumbing rules already on
Gas smellBurst pipeFloodingCO alarm
Website chat answers from your site
Water heater is leaking from the bottom, can someone come tomorrow? I’m in 33312
Sorry about the leak. 33312 is in our area. A plumbing service call is $89: the plumber finds the cause and gives you a flat price before any work, and the $89 goes toward the repair. Tomorrow, Thursday, I have:
8:00 AM10:00 AM1:00 PM
10 works
Booked: Thursday 10:00 AM with Dana K. Your confirmation email has a link to reschedule.
Booked · Plumbing Service Call
WebsiteFront desk
Example · fictional businessDrag the handle to compare.Cedar Row’s website on the left; the front desk a preview builds from it on the right. Drag the handle or use the arrow keys.
01
It reads your site
Services, prices, hours and the ZIPs you serve. Only what your site states; what it can’t find, it tells you.
02
Plumbing rules come on
Gas, burst pipes and flooding are never booked like a drain job. They get a safety line or a person.
03
You put it to work
Chat with it, ask a price, book a test job on a sample calendar. Keep it and your website chat starts a free trial.
Call it now
Hear it answer.
Call Cedar Row, our demo plumbing and air shop, like a customer would.
CRCedar Row Plumbing & Airdemo line · (754) 351-470602:23
Cedar Row · AmfionOkay.
Cedar Row · AmfionYou’re booked for Monday at 10.
Cedar Row · AmfionYour reference code is A, M as in Mike, F as in Frank, X as in X-ray, L as in Larry, N as in Nancy, I as in Indigo, Y as in Yellow, N as in Nancy, F as in Frank, B as in Boy, M as in Mike.
Cedar Row · AmfionDana will be your technician and will send the details to your email.
Cedar Row · AmfionAnything else I can help with?
CallerSounds good. Thank you.
CallerNo, that’s it. Thank you.
Cedar Row · AmfionYou’re welcome. Take care.
Booked · Mon 10:00 AM with Dana
Real call · demo business
Water heater leaking2:23 / 2:23
Press the speaker to hear it. A real call to the demo line, recorded October 10, 2026. The caller is a member of our team using made-up details; their email is muted. Nothing else is cut.
A real call to the Cedar Row Plumbing & Air demo line, recorded October 10, 2026. The caller is a member of our team using made-up details; their email is muted. Nothing else is cut. Cedar Row Plumbing & Air, answered by Amfion: Thanks for calling Cedar Row Plumbing & Air. Cedar Row Plumbing & Air, answered by Amfion: This call is transcribed and processed by our service providers. Cedar Row Plumbing & Air, answered by Amfion: How can I help? Caller: Hi, yeah, my water heater is leaking from the bottom. There’s a little puddle in the garage. Caller: I’m in 33312, by the way. Cedar Row Plumbing & Air, answered by Amfion: Oh, okay. Let me see what we can do there. Cedar Row Plumbing & Air, answered by Amfion: What’s your name, and is it a water heater that’s leaking? Caller: Yeah, the water heater. Cedar Row Plumbing & Air, answered by Amfion: Thanks. And your name? Caller: Name is Jordan Hale. Cedar Row Plumbing & Air, answered by Amfion: Thanks, Jordan. We’ve got a plumbing service call for that, starting at $89. Cedar Row Plumbing & Air, answered by Amfion: We’ve got openings Monday at 8, 9, 10 or 11 in the morning. Which works best for you? Caller: 10 works. Cedar Row Plumbing & Air, answered by Amfion: Okay, good. Just a sec. Cedar Row Plumbing & Air, answered by Amfion: Good, Monday at 10 works. Cedar Row Plumbing & Air, answered by Amfion: I just need the service address with your ZIP and a good phone number to pass along to the plumber, and then I’ll lock that in. Caller: Sure. My phone number is 954-555-0131. Caller: Service address is 123 Bluewood Street, Plantation, Florida, 33312. Cedar Row Plumbing & Air, answered by Amfion: Okay, great. 954-555-0131. Cedar Row Plumbing & Air, answered by Amfion: Almost there. Can I get your email address for the confirmation? Caller: Email is [email removed]. Cedar Row Plumbing & Air, answered by Amfion: Thanks. Just a moment. Cedar Row Plumbing & Air, answered by Amfion: All right, here’s what I’ve got. Cedar Row Plumbing & Air, answered by Amfion: A plumbing service call Monday, October 12th at 10 in the morning, about an hour, $89. Cedar Row Plumbing & Air, answered by Amfion: 123 Bluewood Street, Plantation, 33312, for the water heater leak. Should I confirm that? Caller: Yeah, that’s good. You can confirm. Cedar Row Plumbing & Air, answered by Amfion: Okay. Cedar Row Plumbing & Air, answered by Amfion: You’re booked for Monday at 10. Cedar Row Plumbing & Air, answered by Amfion: Your reference code is A, M as in Mike, F as in Frank, X as in X-ray, L as in Larry, N as in Nancy, I as in Indigo, Y as in Yellow, N as in Nancy, F as in Frank, B as in Boy, M as in Mike. Cedar Row Plumbing & Air, answered by Amfion: Dana will be your technician and will send the details to your email. Cedar Row Plumbing & Air, answered by Amfion: Anything else I can help with? Caller: Sounds good. Thank you. Caller: No, that’s it. Thank you. Cedar Row Plumbing & Air, answered by Amfion: You’re welcome. Take care. Outcome: Booked · Mon 10:00 AM with Dana.
Service area
It books inside your ZIPs. Never outside them.
Set your area as ZIP codes or prefixes. Every booking needs the job’s ZIP. Outside your list, it becomes a request for your team, never a promise.
Cedar Row · service areaSettings
ZIPs starting333··330··+ Add ZIP
Waiting for a ZIP
Inside 333 or 330, it books. Anywhere else, it becomes a request.
Cedar Row Plumbing & AirText message
Today 6:05 AM
Valve under the bathroom sink won’t stop dripping. Pic attached
Front deskThanks, the photo is saved with your request so the plumber sees it first. Faucet or fixture repair starts at $125; the final price is confirmed on site. Thursday 8:00 AM or 1:00 PM?
8:00 AM1:00 PM
8 works
Booked · Thu 8:00 AM · photo on the job
Scripted example · fictional business
Photos, by text or chat
See the leak before the truck rolls.
Customers text a photo or attach one in your website chat. The desk reads it and keeps it on the job, so the plumber sees the leak before driving out.
Your Inbox6:07 AM
Jordan Hale · TextBooked
Faucet or Fixture Repair · from $125
Thu 8:00 AM · Luis R.
ZIP 33312 · in your area
Photo attached to the job
Calls, texts, WhatsApp, email and chat. Same prices, same ZIPs, same rules on every one. Texting and WhatsApp run on your Front Desk number.
Spanish in chat and texts when the customer writes in Spanish.
One Inbox you can step into. Every conversation with its transcript. Take over any text or chat, then hand it back.
Emergencies
A burst pipe is not a drain job. It never books like one.
These rules are built in, not left to the AI’s judgment. And it never promises an arrival time.
Plumbing rules · built inAlways on
Gas smellSafety lineLeave now. Switch nothing on or off. Call the gas utility or 911 from outside. No details taken first.
Burst pipe or floodingTo a personGoes to a person now: a transfer, or an urgent message if nobody answers.
Carbon monoxide alarmSafety lineEveryone outside, pets too. Call 911 from outside. Then a person.
Sparking or a burning smellSafety lineSmoke or flame: get out, call 911. Otherwise keep everyone away from it. Then a person.
Routine, so it books: a slow drain, a dripping faucet, a water heater flush.
Hear an emergency call on the demo line
A burst pipe. Nobody is on call on the demo line, so it takes an urgent message.
Real call · 1:11
Real call to the demo line, recorded October 11, 2026. The caller is a member of our team using made-up details. The clip ends at the goodbye; nothing else is cut.
Front deskThanks for calling Cedar Row Plumbing & Air.
Front deskThis call is transcribed and processed by our service providers.
Front deskHow can I help?
CallerHey, how are you? A pipe just burst under my kitchen sink, and there’s water everywhere.
Front deskOh goodness, that’s scary.
Front deskOkay, please shut off the water at the main valve if you can reach it safely, and since this is a demo line, for a real emergency, call 911 or a local plumber right now.
Front deskCan I take your name, callback number and address for the team to follow up?
CallerYeah, my name is Casey.
CallerPhone number 954-555-0162.
CallerAddress is 41 Seagrape Lane, 33309.
Front deskSure thing, I’ll pass that along.
Front deskThanks, Casey.
CallerSounds good. Thank you.
Front deskYeah, I’ve passed your info along to the team as urgent.
Front deskNow, please keep the water off, and call 911 or a local plumber right now, since this is a demo line.
CallerSounds good. Thank you.
Front deskTake care, and goodbye.
CallerBye.
Urgent message taken · nobody is on call on the demo line
On your own line, it rings your on-call plumber first, then the next, then takes the urgent message.
Luis R. · on call→Dana K.→Urgent message
Call the demo(754) 351-4706Cedar Row demo line · any time
It will neverDiagnose the problemQuote a price you haven’t listed unlisted pricesBook outside your ZIPsPromise an arrival time arrival times
No website? No problem.
Paste your Google listing instead.
It learns your name, hours, phone and area from the listing and suggests starter services. A listing has no prices, so it quotes none until you add them.
14 days free, no card. Your website chat and email from day one; phone calls start on Front Desk.
Local phone number
1 included
Answered-call minutes
200 / mo, then $0.49/min
Texts, WhatsApp, email, chat
Included
Conversations
3,000 / mo
Bookings
Unlimited
Billable leads + follow-ups
200 / mo
Warm transfer
Included
Free trial
14 days, no card
Questions
What plumbers ask first.
Straight answers, including what it doesn’t do.
A note from the founder
I built this for the shop where the owner is also the one under the sink.
When the phone rings mid-job, you choose between the customer in front of you and the one on the line. Amfion picks up, books the jobs you’d book yourself, and steps aside when only you should handle it.
It won’t fit every shop. If it doesn’t fit yours, tell me why. Write to me directly; it comes to my inbox, not a ticket queue.
Jessefounder of Amfion
jesse@amfionhq.com
Is this a person or an AI?
An AI answering service. It answers calls, texts, WhatsApp, email and website chat from your services, prices and rules, day or night, and books the routine jobs. Every call opens with a short notice that the call is transcribed and processed by service providers, and it says it’s an AI assistant whenever a caller asks. When a person is needed, it transfers the call to your team when you’ve set up transfers, or takes an urgent message.
Does the free trial answer my phone?
No. The 14-day free trial (no card) runs the assistant on your website chat, your booking page and email. Phone answering, texting and WhatsApp start on Front Desk ($249 a month), which comes with your local number and 200 answered-call minutes. To hear the phone before you decide, call the Cedar Row demo line at (754) 351-4706.
What happens with a burst pipe at 2 AM?
It is never booked as an ordinary appointment. With transfers set up, it rings your team, up to three people in turn, chosen by job type and hours, so your on-call plumber can be first. If nobody answers, it takes an urgent message with name, callback number and address. It never promises an arrival time.
Will it quote a repair or a new water heater?
No. It quotes only prices you publish, like your $89 service call, and says the plumber confirms the price on site. It never diagnoses. Replacements, repiping and sewer work become a callback request.
Can I keep my number and my software?
Yes. Forward the calls you miss (busy, no answer, after hours) to your Amfion number; callers keep dialing the number on your truck. Bookings go on Amfion’s own scheduler or Cal.com and around your Google Calendar. Keep your field-service software as your system of record; Amfion does not write into it today. Connectors are built with early partners on request: write to jesse@amfionhq.com.
What does the preview do with my website?
It reads the public pages of the site you paste and builds a front desk from them in about a minute. No account, no card. It books on a sample calendar and contacts no customer. The preview is chat only. Keep it and it becomes your 14-day free trial on your website chat and email; phone answering starts on Front Desk. A preview nobody keeps is deleted after seven days without use.
Will my customers mind talking to an AI?
Some will want a person, and that’s fine. It says it’s an AI whenever asked. If a caller wants a person, it transfers the call when you’ve set up transfers, or takes a message. You can read every conversation in your Inbox and step into any text or chat.
About a minute · No card
See your plumbing front desk before you sign up.
Paste your website or Google listing. Ask it about a leaking water heater and watch it answer.