For med spas
Answer the treatment questions. Book the consultation.
Med spa clients research before they book, and they ask the same questions: what a treatment costs, how long it takes, what to do before and after. Amfion answers from the menu and policies you approved, books the consultation, and leaves anything clinical to a person.
- Answers onone assistant, one inbox
- Phone, chat, text, email
- Books intoGoogle Calendar busy times respected
- Own scheduler or Cal.com
- Hands off to a personyour rules decide who reaches you
- Transfer or inbox
- Front Desk plan200 call minutes, 3,000 conversations
- $249/mo
- Free trial
- 14 days, no card
What it handles
What Amfion handles for med spas.
- Quotes treatment prices and durations from your approved menu, with the source shown under the answer.
- Answers prep and aftercare questions you have written down; says so when a question needs a provider.
- Books consultations and follow-ups against your real calendar, with per-service durations and staff pools.
- Takes a deposit through your own Stripe account and releases the slot automatically if it is not paid.
- Reaches a person for anything you name: a medical question, a complaint, a request for a specific provider.
- Runs the same way on your website, by email, by text and on the phone, with every conversation in one inbox.
Why it matters
Why med spa enquiries stall before the consultation
A med spa enquiry usually arrives with a list of questions the client already tried to answer online: price, downtime, whether a treatment suits them, what happens first. When those questions wait for a callback, the client keeps researching, and often books wherever they got an answer.
The questions split cleanly. Price, duration, prep and policy are front-desk facts you can write down once. Suitability, side effects and medications are clinical judgments that belong to a provider. An assistant that answers the first group instantly and routes the second group to a person keeps the enquiry moving without pretending to be a clinician.
A deposit at booking time does the rest: it turns a tentative consultation into a committed one, and the slot goes back on the calendar if the deposit never arrives.
Setup
How you set it up.
Mark what reaches a person
“Any question about suitability, side effects or medications reaches a provider.” One sentence is the whole rule.
Set deposits on consultations
Per-service deposits hold the slot; with the hard policy an unpaid deposit releases the time after the hold expires.
Put it on your site and phone
One line of code for the widget; a local number or forwarding for the phone; your assistant email address for enquiries.
Questions
Answered plainly.
Can it answer treatment-specific questions?
Yes, from the menu, prep and aftercare notes you approve. It shows the source under each answer and says so when a question needs a provider instead of guessing.
Will it discuss suitability or contraindications?
No. Questions about whether a treatment suits someone, side effects or medications are routed to a person by your rule. Amfion does not handle protected health information and should not collect it.
Can clients choose a specific provider?
Services can be assigned to a staff pool, and bookings land on whoever in that pool is free. Choosing a named provider in the conversation is not supported today; a request for a specific person can be routed to you.
Can multi-location groups use one system?
Each location runs as its own tenant with its own calendar, number and inbox, provisioned through the Partner API. See the white-label page.